HolidayBuyer's Guide

Computer Help forum

General discussion

HELP - I have spyware on my computrer and nothing works!

by klajdi2 / November 20, 2010 5:13 AM PST

My brother was using my computrer yesterday, and today when I went to use it, it was full with pop ups.

I know Windows XP very well, but this time I can't do anything!
I can't use the Restore function, run the Add/Remove programs and even the Alt+Ctrl+Del is not working!

Can somebody help please?

Discussion is locked
You are posting a reply to: HELP - I have spyware on my computrer and nothing works!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HELP - I have spyware on my computrer and nothing works!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Can you boot into Safe Mode and run 'msconfig'
by VAPCMD / November 20, 2010 5:22 AM PST

to see what's running in the STARTUP ?

Collapse -
by pgc3 / November 20, 2010 5:51 AM PST

From a clean computer download Malwarebytes, send it to a flash drive then boot the sick computer to safe mode, load MWB (via the flash drive) run MWB and see what you pick up, delete items, which will be listed in red. Boot back to windows and see what you get.

Collapse -
Clean Up
by kenchu1984 / November 26, 2010 3:49 AM PST

I do agree with pgc3 try Malwarebytes very Good from Personal Experience.Would also try Spybot as Great .

Collapse -
This is why...
by PKsteven / November 26, 2010 10:14 AM PST

.. a hard lesson learned is to allow access only by a created NON-Admin account for the devious siblings and a nice passworded account for the owner.

Aside from the good advice using Malwarebytes,

you can try this as well...

Avira Rescue Disk and Tut

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Cameras that make great holiday gifts

Let them start the new year with a step up in photo and video quality from a phone.