Help, help, help... HELP me please with my Creative Zen M

I ripped my entire collection of an audio drama I listen so I an d/l it to my new Creative Zen Vision M 30GB MP3 Player. Two problems arise.

The device plays the track in alphabetical order instead of track order. On my older mp3 player, an Archos, I do not have such a problem.

Another problem I have is the inability of this device to display album art associated with each CD.

To say it's infuriating is an understatement. I've been to numerous forums to no avail. Creative themselves offer zero help. Utterly useless.

So I'd appreciate any and all help sent my way!