Computer Help forum

General discussion

Help getting the book I purchased on iTunes

by FredAgain / July 17, 2007 12:50 PM PDT

I purchased a book on iTunes and it only gave me 7 of the 10 parts of the book. When I emailed tech support, they said that they are unable to give me the rest, told me to read the Terms of Use, and "thanks for understanding". I can't find anything in the Terms of Use that explains this, so I DON'T understand. Can anybody explain why I can't get the entire book that I purchased through iTunes? What else can I try?

Thank you.

Discussion is locked
You are posting a reply to: Help getting the book I purchased on iTunes
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Help getting the book I purchased on iTunes
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re-contact their support.
by Kees Bakker / July 17, 2007 6:29 PM PDT

This is just bad support. As it's a paid service it should be better.


Collapse -
no phone number
by FredAgain / July 17, 2007 9:55 PM PDT

Unfortunately, I am unable to find any published phone number for iTunes technical support, I am left with go backing and forth through e-mail.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?