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General discussion

Help for ALL dial-up users

Sep 4, 2006 1:52AM PDT

Use Advanced Windows Care 2.10.26438 and TZ Connection Booster 2.6 . This is the best 1-2 combination i have come across in 3 years of using dial-up.

Discussion is locked

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I keep getting kicked off the internet
Nov 14, 2006 12:25AM PST

Not sure if this is the correct place to post this, but hopefully someone will see this and respond.First,I have AOL dial up unlimited. I am running XP S2 home edition. I have had AOL for about 3 years but recently switched service from $17.95 to $9.95 a month[supposedly the same service, just a better price]. I am suspicious of AOL being behind this. I just started noticing this since my switch as I never had this problem before. I can be using software that is installed on my computer and after about 1/2hr I noticed that I am disconnected and have an error window from AOL saying that I was disconnected due to inactivity. This has gone beyond annoying. It also leads me to believe that they have to be monitoring my keystrokes to even know that I have not been "surfing the web" for any amount of time.Isn't there a way to program my computer to NOT allow AOL to kick me off for whatever reason? I will not telephone AOL as most of the time, it is far too long for me and after a long wait and repeated security questions, I am transferred over to someone that does not speak english. Contacting them via the internet is not something I prefer either as the last time I did, they seized my computer and I had to literally cut the power supply to regain control. Guess they thought I was swearing or was it that they were reading my mind? Any suggestions? Short of changing my internet provider?

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I keep getting kicked off the internet
Feb 21, 2007 4:07AM PST

I just went with AOL a couple of months ago and my experience, so far, has been great -- although dialup is very slow!

Call 1-888-265-8008. You should reach an auto-CSR within a couple of rings. Yes! You will have to give information (screen name, password, answer secret question, etc) and finally, you will get an option of speaking with a CSR. Since yours is a technical question, you may have to go through a few people to get there.

But to directly answer what you've asked, I don't get kicked off very often. It happens, but usually it's because I have failed to respond to the buzzer. You will be given a dialogue box (but if you are using IE, then you won't see it) and then a buzzer (if your volume is down, off, non-existent) then of course you won't hear it.

Hope this helps --

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I keep getting kicked off the internet
Jun 3, 2007 9:53AM PDT

Oh my goodness philipcarol1 I thought there was something wrong with my computer. I am going through the same exact thing.Has there been a solution for you yet? Wow seems like switching to 9.95 is a scam.

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Must be what ISP's do!
Jun 3, 2007 2:32PM PDT

I started with Netzero for $9.95 a month and I always got disconnected. Then I upgraded to Hi-speed 3G and guess what? No disconnect. I only have 3 hours before my session is up, as before I did get 4 hours when I wasn't disconnected, so it must be that they want you to upgrade which costs more.