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General discussion

Help: firewire port stoped working

Nov 3, 2007 10:51PM PDT

after running the avid free software for video editing, my fire wire port stopped recognizing my camera at all in any program. It had previously worked in windows movie maker, and plug and play would recognize the camera now nothing. I am using a dell inpsiron 6400 lap top with xp home edition os and the camera is jvc grd-93u. It stopped working after following the tutorial steps on getting avid to recognize the camera. any help would be appreciated. adam

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First step troubleshooting...
Nov 4, 2007 2:48AM PST

turn EVERYTHING off. Disconnect camera from computer FireWire port, unplug the FireWire cable from the camcorder... no power nowhere.

Turn on computer. When at the desktop and drive is stable, plug in FireWire card. Does the computer recognize it? It should be listed under right click "My Computer: Properties: Hardware: Device Manager". If not, then your issue is in that card or the PCMCIA slot. If yes, go to next step.

Plug FireWire cable into powered off camcorder, then into FireWire port on computer. Power up camcorder, be sure to be in "Play/Edit/VCR" mode (whatever it is on your camera).

Launch a video editing application...

Well?

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thanks but first step did not work.
Nov 4, 2007 8:17PM PST

Thank you for your post, this did not work. I have an intergrated Iee1934 (firewire) port built into my lap top. in device manager the system recognizes the port and buss control and both are "working properly" according to properties. However, when the camera is plugged in (and turned on in play mode) plug and play will not recognize it, and neither will windows media player. Both had worked previously to running avid free editing software. I set the camcorder up with the firewire cable to my dvd recorder, it worked fine; so, the problem is not in the cable or video cable. The problem began after attempting to configure the deck (or port) in avid free dvd. Could it have changed some setting? I have uninstaled and reinstalled various drivers, the avid program, tried a system restore and still no luck. any other suggestions are truly welcome. Thanks, adam.