Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

HELP! Firefox, Google, Avast Virus Warning

Sep 5, 2012 2:45PM PDT

Ok, so, Firefox, Google and Avast are driving me insane!

Here's my problem:
Every time I use Google (regardless which way I search Google, ie. I type Google's URL into the URL bar or the Google search bar) Avast pops up and tells me that it just blocked a virus from Google.

Regardless what I search; even if I just go to the Google home page and various Google country sites (.com/.com.au/.co.uk etc) Avast always tellls me that it just protected me from a virus.

I have an updated version of Avast Free Anti Virus.
I ran it and it found nothing.
I ran CC Cleaner, cleared my cookies and history.
I ran Spy Bot and I got Rootkit Revealer and that didn't help either.

I emailed Avast and someone from the team emailed back and said that I needed to update Avast, restart my computer, rescan, get Spy Bot, get Rootkit blah blah blah!
They suggested all the things I had already tried.
Then they told me to go to a local repair shop.
Sigh!

BUT, I'm starting to think it's not a virus, or a cookie (mm cookies) or anything like that.
I think Avast is bringing up Google as a false positive.

I know Avast recommends using Google Chrome but as a university student, Firefox works best with my university provider and I am pretty stubborn.

The problem doesn't happen with other browsers, IE, Safari, Google Chrome.

I also deleted Firefox and reinstalled it and the problem still continues.

Can someone please help?

Discussion is locked