 | Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years. Thanks, CNET Support |
Running Win98SE, IE6
Tried to use the Help file found in the Start menu but received the following message:
"Cannot open the file: %systemroot%\help\windows.chm"
Then tried to use the Help file found in Windows Explorer but received the following message:
"Cannot open the file: windows.chm"
No results from the Find tool searching on the terms "systemroot" or "windows.chm"
What suggestions can you offer? Thank you
Discussion is locked
Running Win98SE, IE6
Thanks for your help, Toni. I'm still learning to use SFC. Could SFC be used to find that windows.chm is corrupted or missing? If so, which folder(s) should be checkmarked in the Search Criteria box of SFC Settings? Thank you
1. May I suggest:
? Click the hyperlink which Toni suggested you use.
? After it opens, find the hyperlink in the Resolutions section and click it.
? Scroll down to the item "Windows 98 and Windows 98 Second Edition" where it explains how to use the System File Checker to extract file and use those procedures.
2. In Windows 98, you should find the folder C:\Windows\Help [where "Windows" is the name of the OS used] where all files with an extension of .CHM reside.
Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic