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HELP!! Emails missing from Inbox file on Outlook Express V6

by DonNimmo / February 19, 2008 11:35 PM PST

Help! Last night I looged onto my OE6 and clicked on the Inbox folder. It said there was insufficient memory or discspace. The Inbox was very large ( I know I should file better! ).

When I tried again this morning the Inbox showed there were no emails in that folder. A few emails were downloaded automatically when I connected to my ISP, Wanadoo and these are the only ones that show in the Inbox. However if I look at the size of the Inbox.dbx file it is still huge.

Any ideas re how to recover the old emails ( and easily if possible ).

Note: I did try the trick to set up a new dummy folder e.g. xxx and then delete in and rename the Inbox.dbx file but this still shows as empty.

Help!!

Don

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Re: Outlook Express inbox damaged
by Kees Bakker / February 19, 2008 11:39 PM PST
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Re : OE inbox damagedyour reply...
by DonNimmo / February 20, 2008 12:28 AM PST

Kees,

Many thanks for your quick reply and for your help.

Before I look at repair tools...I have never used the File Import feature. Do I need to make a copy of the file and then try to import individual messages or folders from that backed up file? Note: my inbox .dbx is 347mb so will importing be a lengthy and demanding process?

Many thanks in anticipation.
Don

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What I should do.
by Kees Bakker / February 20, 2008 1:51 AM PST

1. Make a copy of the WHOLE folder that contains your dbx-files. Don't throw away, don't edit!
2. Delete inbox.dbf from the original location.
3. Run OE. It will create an empty inbox.dbx again. Your messages are in your (damaged) copy.
4. Import like described in http://ask-leo.com/can_i_import_outlook_express_email_into_another_instance_of_outlook_express.html. Use your copy as the source, and select only the corrupt inbox to import from. Cross your fingers now.

If no luck, copy the corrupted inbox back from the copy over the (very small) new one and start researching repair tools.

Best of luck.


Kees

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BEFORE doing any importing or exporting ...
by Edward ODaniel / February 20, 2008 4:43 AM PST

open Outlook Express and click on the View menu.

Now select Current view - does it show a black dot in front of Show all messages or maybe in front of hide read messages?

Regardless, once you get the messages showing again you need to "prune" the message store because it will corrupt if it gets too large. An ANSI store can't be larger than 2 GB.

This link might help if the View option was not at fault:
http://www.mindspring.com/~oe_oh/recovering_a_lost_message_store.htm

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