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Help. com Learning CD need help bought from CNET

by mommapez / January 19, 2006 2:50 PM PST

Hi using operating system WinXP AMD Sempron I purchased a CD from CNET that pertains to Adobe Photoshop Elements and inserted it into my E drive. It will not show the contents of the CD. States to double click on the Start.html file to start CD. Question..where do I find the start.html file. How can I get this CD to show the contents..any suggestions...thanks....

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Have you considered using...
by Edward ODaniel / January 19, 2006 3:26 PM PST

either "My Computer" or Windows Explorer to look at the contents of the CD to locate the file to double click?

All you have to do is browse the CD.

Alternatively you could open your web browser then click on the File menu then select Open. Now select to BROWSE then select your CD (The E drive) and locate Start.html and double click it then click OK.

Yet another option would be to click on your Start button and select Run then in the Run dialog window type E:\start.html (if you are positive that is the correct name for the file) then click the OK button.

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Problem Edward
by mommapez / January 19, 2006 11:08 PM PST

Edward thank you for your input..but I get to the page that reads "Thank You for using Quick Skill" and cant get anything else. Does anyone know how to open this CD to make it work for me? I need to know how to use Adobe Photoshop Elements...and thought I paid for this information from CNET. thanks

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I have never used any learning CD but...
by Edward ODaniel / January 20, 2006 5:00 AM PST
In reply to: Problem Edward

if this is the one you are talking about
http://store.cnet.com/1395-4-57-1738408387-118261755-HELPCD015.html

you will notice at the top of the page linked to above two links, one labeled View Cart and the other labeled Help.

If you click the help link you should be able to get your question to someone with knowledge of the CDs.

I do know that you MUST have Shockwave installed and you can get it at this link (or at the link provided on the help.com page linked to above where it says "View System Requirements"):
http://sdc.shockwave.com/shockwave/download/download.cgi?&P5_Language=English

Personally I would make sure I had Shockwave installed then I would browse the CD and open some of the html files in the browser to figure it out.

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