Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Spyware, Viruses, & Security forum

General discussion

HELP!-cannot access Norton SystemsWork/IE

by kiras / November 1, 2004 2:26 AM PST

when i tried to update my security (accessing web via IE first), i realized that my NSW antivirus became disabled and the email scanning has an error. when i tried to do a LiveUpdate, it gave me a message, LU#1823: live update is running in background..wait until finished..)(ZAPro says NAV is uptodate, Win Security says its been turned off). i cannot enable the antivirus or figure out the email scanning error. when i tried to access IE again, it didn't load. when i tried to end Norton, it continually says Symantec Integrator is not working. then i couldn't end any tasks or shut off my computer. also when i did try to access a website, it said i had unauthorized access.

when i tried to access the web again (via IE), it said the local connection had limited connection and might not be able to access the IE or network resources since network did not assign a network address to computer.

i have ZAPro (trial), spybot,adaware,spyware blaster. since reading so much about security issues w/IE, i downloaded mozilla. i am able to access the web w/mozilla.

any idea what is going on?

Discussion is locked
You are posting a reply to: HELP!-cannot access Norton SystemsWork/IE
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HELP!-cannot access Norton SystemsWork/IE
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: HELP!-cannot access Norton SystemsWork/IE
by roddy32 / November 1, 2004 3:32 AM PST
Collapse -
Re: HELP!-cannot access Norton SystemsWork/IE
by kiras / November 2, 2004 1:42 AM PST

Thank you! Actually found the Symantec info helpful this time.

Collapse -
You're welcome and
by roddy32 / November 2, 2004 1:56 AM PST

The Symantec site is not easy to get around, there are a lot of hidden links. I've used it for years and I still find something different every time I go back to it. The way the troubleshooter works on it, you have to be using the comuter that actually has the problem for it to be of much help plus you have to know all your system specs. LOL. Glad I could be of some assistance.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!