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Help! can't see controls - wrong size on screen hides things

by ClydeClydeClyde / December 23, 2010 11:25 PM PST

Help! I have something wrong that causes some components to be oversized and do not then fit in their allotted space causing them to be truncated -- clipped. For example: on msnbc web site when playing their videos, the adds on the left side will be too wide thus shoving the video portion too wide therefore cutting off the right side of the picture. That becomes very important when a functioning software is missing controls because they ran out of space.

I have xp sp2 and have checked resolution. dpi is 96. Font size is normal. I am lost to know what to do. This problem started a few weeks ago.

Thanks for any help you can offer

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To start, you should have SP3 but ...
by Edward ODaniel / December 24, 2010 12:12 AM PST

regardless of that right click on your desktop and select properties.

Now select the Settings tab and tell us what it shows there for screen resolution (something like 640 by 480 pixels or 800 by 600 pixels) and also tell us your monitor screen size and the resolutions it supports (if you don't know tell us the monitor make and model). It is most likely a simple screen resolution change.

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SP3
by ClydeClydeClyde / December 24, 2010 1:19 AM PST

Sorry, I am on SP3. This issue did not show it's ugly head until a few weeks ago. As far as monitors, I have 3 Princeton set at 1280x1024 and a SOYO at 1920x1200. This problem is not related to resolution as all the other material on the window will be fine and then in some control it suddenly is larger.

I appreciate any and all help!!!!!

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Time to pester the authors.
by R. Proffitt Forum moderator / December 24, 2010 2:54 AM PST
In reply to: SP3

If a control is wacko then it's author should be asked how to fix it.

Again, we see this issue a lot and there is no sign it's an OS problem or if it is, there is no reason to see a fix as Msft has moved on. I know this issue first hand as I had to deal with it with my apps. Since I didn't author your app, then I can't fix it.
Bob

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More than one app
by ClydeClydeClyde / December 24, 2010 7:09 AM PST

When I first noticed it, I had no idea what was going on or even that it was a problem. When it did not go away, then of course it began to register. Where I noticed it first was in Sony Vegas 8.0 Pro. I thought it was one control. Latter discovered it was far more than that. Later I recognized it in Google Chrome playing news clips on MSNBC -- the adds on the left.

Why didn't I ..... Well probably because .........

Thanks for any help I can Get!

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Remember this is an area of bug city.
by R. Proffitt Forum moderator / December 24, 2010 7:23 AM PST
In reply to: More than one app

Many dialog boxes later I've learned to never change the font sizes unless I can change them back.

There is also that bad issue about XP running low on a resource and odd things happening.

Let's cut to the usual: Set all the settings to stock for fonts and more.
Bob

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(NT) Reset fonts
by ClydeClydeClyde / December 24, 2010 7:53 AM PST
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Reset Fonts
by ClydeClydeClyde / December 24, 2010 7:57 AM PST

I have tried to do that but certainly am not sure if I know all the places to do that. Can you help me with that, please?

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Let's see if anyone documented that.
by R. Proffitt Forum moderator / December 24, 2010 8:22 AM PST
In reply to: Reset Fonts

At office and home no more XP machines to check so off to google.

http://support.microsoft.com/kb/823033 gives us the default font name for the desktop. I think it was 8 point.

O'wait. I have XP in 7's pro version here and xp mode. Under Appearance I see Tahoma 8pt for the message box text.
Bob

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I've seen that.
by R. Proffitt Forum moderator / December 24, 2010 12:21 AM PST

And to this day I've yet to see a fix for this old OS and even a few apps in Windows 7 STILL shows this old issue. Even with proper video drivers and settings.

Here's a picture -> http://msdn.microsoft.com/en-us/library/bb545457.aspx

Look at that first example that Microsoft calls "an excellent choice".
Sorry but it's busted in a very fundamental way.

There are also instances where these dialog boxes are mis-shaped and text doesn't flow right. I can create this by changing text sizes in the control panel but that is not where the problem is. If I break it, fine but "out of the box" broke is a problem.

-> Let me be clear that there will not be any patches to solve this for XP.

I know folk are waiting or they expected better but this round is over.
Bob

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Second idea and question.
by R. Proffitt Forum moderator / December 24, 2010 4:14 AM PST

Just wondering why you didn't use system restore the moment it went wrong?

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