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Resolved Question

HELP! Can't Boot. BSOD after Windows XP Update

Dec 26, 2012 8:24AM PST

After Windows update requiring reboot, I get:

BSOD STOP 0x0000007B

immediately after Windows logo screen.

Tried different boot options;

safe, last working config etc to no avail.
BSOD after logo, in every case.

Disk tests OK, No virus found.

Environment:
Windows XP Professional SP 3, Sony Vaio laptop,
no peripherals connected during boot attempts.

Helpful tips, suggestions, ideas much appreciated.

Discussion is locked

Dummy888 has chosen the best answer to their question. View answer

Best Answer

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My best advice is.
Dec 31, 2012 5:22AM PST

1. Save your files.

2. Try other restore points. Getting it booted to use a restore point is far beyond what I can write here. The link and content I offered about XP install from Sony is used along with diskettes, the XP CD and often some USB DVDRW and Floppy Drive to perform the recovery. This is now consider far too much to ask of users today.

3. See step 1 then move it up to Windows 7.
Bob

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Thank you...
Dec 31, 2012 10:05PM PST

...very much for sharing your helpful advice and tech know-how!

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Answer
ALMOST enough detail.
Dec 26, 2012 1:34PM PST

If only I had the model number I could check to see if it had a SATA drive and that famous BIOS setting to emulate IDE.

But no, so I'll stop here with that clue.
Bob

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SATA drive yes
Dec 26, 2012 7:58PM PST

thank you for the clue.
at least now I am not totally clue-less Happy

machine has SATA drive.
InsydeH2O setup utility Rev. 3.5 Bios R2021M4
i do not see BIOS option to emulate IDE

more clues welcome!

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The words they use vary.
Dec 26, 2012 11:18PM PST

Look around for any SATA settings such as AHCI or other. XP does that error if it's in SATA mode because XP does not natively support SATA. And I find most owners unable to do the SATA driver install.
Bob

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no AHCI
Dec 27, 2012 6:24AM PST

hi bob,

appreciate your time and effort.

no options such as AHCI or other in this BIOS.
I need a different approach.
any other ideas, tips, clues?
thank you!. Rick

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Sadly the other approach is to install XP
Dec 27, 2012 6:39AM PST

You can google what you are in for but the error message is typical of XP on newer machines.

I'm missing the model number so I'm not able to see if there is a manual with the bios screens. Bob

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Model No
Dec 28, 2012 3:35AM PST

sorry, perhaps i misunderstood, u mean model number for HD or machine?
don't know how to get HD number, model sony vaio, VGN-TT16GN

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OK, now let's find the manual.
Dec 28, 2012 5:58AM PST
http://www.sony-asia.com/support/product/VGN-TT16GN

"If using bundle XP installation disc to change the current OS to Windows XP Pro (Only preinstalled Windows Vista Business unit will bundle this disc), you can skip to install this driver.
1. Find one external floppy disk drive and connect with the unit.
2. Insert a blank formatted floppy disk into the external floppy disk drive, and unzip the downloaded zip file.
3. Copy these 8 unzip files to the blank formatted floppy disk.
4. Start the Microsoft® Windows® Operating System setup by booting from the installation CD.
5. At the beginning of the Operating System setup, press the F6 key to install a third-party SAST or RAID driver.
6. When prompted, insert the floppy disk with the SATA driver files.
7. After reading the floppy disk, the SATA Controller will be presented. Select this driver to install (Please click PgUP button to choose Intel ICH9M-E/M SATA AHCI Controller option). Finish the Windows® Operating System installation and install all necessary drivers."

OUCH. I found no BIOS setting to emulate IDE. This means to support XP you get to do the F6 Floppy Setup. THIS IS WELL DISCUSSED SO I MUST BE SHORT HERE.

Repair of this OS on such machines is horrible, hard and horrible to everyday users. There are no recovery media options for this model and XP.

Didn't anyone warn you about this?

If you need to get your files out, use this method.
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

Sorry to read that this machine didn't have the feature.
Bob
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Not sure
Dec 31, 2012 1:37AM PST

much appreciate the information.

machine worked fine for four years on this xp pro sp 3 configuration, until the other day, when asked to reboot after windows update.

is there a way to get to system recovery and set to a earlier recovery point?
or is there a way to use testdisk from CD to solve the problem?

thank you very much!

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Yes, but.
Dec 31, 2012 2:21AM PST

The boot of the XP CD and the F6 steps would be required to use System Restore or repair.

I find today's owners to not be prepared for this one. For instance, do you have the required floppy drive?

If not, are you going to get one?

And did you save your files (link given) before you do anything?
Bob