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General discussion

Help! Can't access internet!

Jan 10, 2005 2:22AM PST

I'm still new to all of this computer stuff, & I've got a big problem. I'm hoping I can get some advice from you Happy My husband, who knows even less about computers then I do, deleted some files. I can't get anything to work properly with IE & windows messenger. I've been trying out Firefox & it works fine. I'm thinking that I have to reinstall IE & messenger. How do I do this? Or is there a different way to fix this? I've tried to restore things, but the computer keeps telling me nothing has changed. I'm using Windows XP home

Discussion is locked

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It Sounds Like You CAN Access The Internet ??
Jan 10, 2005 5:24AM PST

If Firefox works fine and it makes a connection to the internet, then the problem lies with Internet Explorer...Is that correct?

If so, please download the utility below, then run it. Hopefully, it repairs Internet Explorer:

IEFix Utility
http://windowsxp.mvps.org/IEFIX.htm

It would be nice to know exactly WHICH files your husband was deleting?

Another request...Please download, install, update, then run the free spyware removal tools from the links below. Delete all spyware detected. They also might help things.

Ad-Aware">http://www.lavasoftusa.com/support/download/]Ad-Aware

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Is IEFix Utility the same as...
Jan 11, 2005 4:34AM PST

the IE Repair in Add/Remove under MS Internet Explorer?

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Caktus, It's Similar, But In Windows XP
Jan 11, 2005 4:41AM PST

...it gets a little difficult to "repair" Internet Explorer. It's frequently not placed in the "Add/Remove Programs" section and therefore a traditional "repair" is hard to do...In fact, the Microsoft "repair" instructions for XP SP2 indicate to simply REINSTALL SP2? No more "Add/Remove Programs" repair...

The link to the new version of IEFix seems to help with most versions. If you read the text at the bottom of the IEFix link, you can see what it does.

Hope this helps.

Grif

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(NT) (NT) Thanks Grif
Jan 11, 2005 5:07AM PST