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Help can't access DVD/CDRom,CDRW/DVD/CDRW

My problem is with the above drives. I have Windows XP Pro and have followed all the instructions to get drives back working. They did work just fine till I put an old program on which conflicted with windows which said it couldn't be accessed so I unintalled it and then lost all the drives. I have since been able to get them back where they are recognized in My Computer and in the bios. In the bios they were always recognized but not in My Computer or in System files. In Device Manager they say all are working properly but still cannot use them. Can anyone tell me what else to do? I have followed all windows instructions but still can't use them. Thanks for the help.
Bernice Edmunds

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Tell 2 more things.

In reply to: Help can't access DVD/CDRom,CDRW/DVD/CDRW

The name of this program that caused the issue. And if you are referring to the usual fix of deleting the Upper and LowerFilters in the registry.

Bob

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Can't access Burners and DVD drive

In reply to: Tell 2 more things.

The program was Adaptec's Direct CD which I should have known better. Have Roxio 6.1. I did the filter fix you mentioned when drives were not listed in My Computer. They were always listed in bios and in Control Panel System but there before I did the above fix they had the yellow thing by them and said Code 39. As I said in other post says now they are running properly. And now they are in My Computer list so can click on them but when put a disk either one with data on it or one new one it says to put in a disk when there is already one there. Thank you, Bernice

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When I see that, I use just one drive.

In reply to: Can't access Burners and DVD drive

At a time. i.e. I unplug one drive and try one drive at a time. I'll skip writing about jumpers and cables since that's widely documented.

There are also issues with CD emulators.

-> Why wasn't System Restore used?

Bob

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Accessing DVD/CD Rom and RW Drives

In reply to: When I see that, I use just one drive.

I did try system restore but it would only go back to time after I lost the drives not before.
Thanks

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DC/DVD problem

In reply to: Help can't access DVD/CDRom,CDRW/DVD/CDRW

Sounds like a bad driver.

Go to control panel/system/device manager. Find your cd-dvr icon in the list...should be near the top. Click on it and the make of cd/dvd drive will appear below. Delete it and reboot your system.

On reboot XP will recognize drive as new hardware and install appropriate driver. That should work.

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