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HELP! AOL STOLE MY FILE FOLDERS IN THE FILING CABINET

by jOAN 1 / November 4, 2004 9:57 PM PST

I looked for info the other day and discovered all of the folders I added in my filing cabinet in 2004 are gone.....everythng up to that time is still there.

Can someone help me?

Is there a program I can use to recover lost data?

Joan 1

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Re: HELP! AOL STOLE MY FILE FOLDERS IN THE FILING CABINET
by Kees Bakker / November 5, 2004 4:16 AM PST

Assuming the 'filing cabinet' is part of some AOL software (it's not part of Windows 98 as far as I know) this seems a question for thet AOL support desk.

And, to mention a recurring item, did you ever study and use the 'backup' facilities offered by the filing cabinet? This is just one example of the old saying 'You shall lose what you put on the hard disk only'.

Kees

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Re: HELP! AOL STOLE MY FILE FOLDERS IN THE FILING CABINET
by jOAN 1 / November 5, 2004 7:57 AM PST

I understand it is not a 98 problem. I had nowhere else to go to find anything out. I thought I'd see if anyone on this list could advise me. AOL is unable to even understand that only part of the filing cabinet is missing.

I do back up the cabinet. It was not a matter of backing it up it was a matter of some of it fragmenting and going somewhere in the deep recesses of this computer. Not all of it went.....so it was not a backup problem.

Today, I finally called until I got an American Tech from Tucson Arizona and with his help we located them. The help from overseas was really no help. I think they need more schooling in these matters.

Actually I am tired of AOL. Every month there is a problem with the program.

I went out today and bought a Maxtor external hard drive and I am putting everything on it. That should take care of the problem.

Joan.

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(NT) (NT) Glad to read you solved it.
by Kees Bakker / November 5, 2004 7:27 PM PST
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