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Question

Help - Annoying Samsung TV Problem

by dogger7100 / January 28, 2017 2:58 AM PST

HI, I bought a Samsung UE55JS9000T. All has been great for several months. However just recently we found that when changing volume after a few clicks (and you get an audible click sound for each volume level change), it then does a lot of clicking, and then shows the speaker list menu. This is annoying as you then have to press return to get rid of that menu. I just want to change channel without it happening like before.

Most of the time we use just the tv speakers. We have a soundbar but tend to only use it for movies etc. So this shouldnt be a source problem as the soundbar is not turned on. Its a samsung soundbar and works great when used. But with it not turned on, changing the volume alone shouldnt effect that audio output menu popping up.

Im at a loss as to why this menu issue has started happening all of a sudden. We are on the latest firmware.

Any ideas?

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