bill1131dave, Go to the link below and click on the "?" to the left of "Why doesn't Help and Support work?" to expand it and you'll find several possible fixes.
Help and Support will not open in WinXP. I get a message: Windows cannot open Help and Support because a system service is not running. To fix this problem start the service named 'Help and Support.' When I try to start the service in services.msc I get this message: Could not start the Help and Support service on Local Computer. Error 1083: the executable program that this service is configured to run in does not implement the service.