Read this prior discussion and how they solved this.
Windows Xp Pro-Sp1
Dell 8100 series
I don't usually use help and support. I recently installed Office 2003 wiping out my Office XP installation except for Frontpage-2002. I was exploring the new look and happened to check out some of the help when I realized that it does not display and tried my Frontpage-2002 and even that does not display. I tried Microsoft Help and Support and this still does not display. I tried windows media player help and got ERROR SETTING UP HELP! I tried winzip and some other appz and they worked.
Can anyone help me. Thanks.