Windows Legacy OS forum

General discussion

Help and Support Menu disappeared from my start menu

by dawline / June 28, 2008 11:09 AM PDT

Can anyone tell me if there is a way to (Restore this Function) to my Start Menu?

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Re: Help and Support Menu disappeared from my start menu
by Tufenuf / June 28, 2008 11:57 AM PDT

dawline, Right click your Start button, choose Properties, under the Start Menu tab click the Customize button, under the Advanced tab>Start menu items checkmark Help and Support, click OK/Apply/OK.

Tufenuf

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Re: ( Loosing Acdess to my "Help & Support on my Start Menu
by dawline / June 29, 2008 6:46 AM PDT

I tried the right click on the start menu and then to properties and clicking on the setting for Help and Support and (Still I have no Access to Help and Support?)

Any other Ideas out there to get my Help and Support Back?

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Re: ( Loosing Acdess to my "Help & Support on my Start Menu
by Tufenuf / June 29, 2008 7:22 AM PDT
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Re(Attempts to Restart my Helps and Support on my Start Menu
by dawline / June 29, 2008 11:35 AM PDT

Thanks Steven Liu for responding to my post!
After trying some of the suggestions you gave me I received an Error Message?
Here's What I Performed:

1. Ran fixwinxphelp.vbs
2. Ran helpandsupportmissing.reg
3. Ran helpsvc.reg

After running these fixes I got a big, fat Error Message!
Here is the Error Message:
When I click on Help&Support on my Start Menu I got this Error!

"WINDOWS CANNOT FIND helpctr.exe' make sure you typed the name correctly, and then try again To search for a file, click Start button, and then click Search"?

I'm really lost, can anyone tell me what the problem is and how to solve this dilema?????????

Thanks

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Re(Attempts to Restart my Helps and Support on my Start Menu
by Tufenuf / June 29, 2008 1:31 PM PDT

dawline, Try the "startmenuhelp.reg" file fix at the link below. Download it, save it to your hard drive then double click it to merge the contents into your registry then restart your computer.

http://windowsxp.mvps.org/startmenuhelp.htm

Tufenuf

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