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Help! All my MP3 and video files disappeared today

by atimeonearth / March 11, 2008 5:40 PM PDT

The last thing I did was install then uninstall a streaming media player called Veoh. That was yesterday.

Today I turn on my computer... all my music files and video files were gone. GONE. I had probably 4 gigs of music alone.

After some research I suspect:

A) malicious antipiracy code hidden in a downloadable program such as Veoh

B) antipiracy virus

C) Hard disk trouble. I used a shareware recovery program, which seemed to get about 70%-80% of my songs back, but the filenames and songs are now scrambled, sometimes starting with one song and ending with another. In other words, completely screwed.

I have Windows XP running on an AMD Athlon 3500.

Any help appreciated.

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Oh, and
by atimeonearth / March 11, 2008 5:43 PM PDT

Oh... I already ran AVG free antivirus and rootkit. Nothing showed up. Assuming they have this type of virus (W32 music deleter) covered, then it has to be something other than a "virus".

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Re: files gone
by Kees Bakker / March 11, 2008 6:37 PM PDT

All I can say: that's why we backup. If we don't backup, we risk to lose files, as your case shows.

Kees

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o rly
by atimeonearth / March 11, 2008 9:20 PM PDT
In reply to: Re: files gone

No shet sherlock. Jesus Christ.

...

update: ran norton symanetec trial (highly invasive program btw) and it came up with nothing viral.

the fact that the songs were actually scrambled makes me think it was a hard disk issue. but google searches suggest scrambling is something that can be done by viruses or malicious code as well.

recovered videos have not been scrambled so far.

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Have you...
by Papa Echo / March 11, 2008 11:16 PM PDT
In reply to: o rly

...make sure that they are really gone ? Have you make a search for them by file name and extension ? Sometimes, files and folders got moved to another location... See whether you still have the program folder for Voch(?) (the media program you installed and uninstalled) That program may have transfered all your media files to its program folder...

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Careful .. .same happened to me
by fepa79 / March 12, 2008 7:36 AM PDT
In reply to: o rly

Hey, be really careful. Make sure you backup your hard drive data right away.

The same thing happened to me, resulting in complete data loss:

Monday I realized all my MP3s had dissapeared, leaving me 10 GB of "Free space" in my hard drive.

Tuesday, PC works ok, but starts to show strange symptoms: slow to process, some process errors, etc

Wednesday: I got a blue screen stating a memory dump as a result a failed disk. Tried many things (including running system recovery, chksdk, etc). Last errors I got said MBR error (that is an error on the Master Boot Record) which means my hard disk partition is failing.

Now I can't even boot as the system doesn't even recognize the hard drive, I might have lost every piece of information on my drive. Fortunately, I have a CD backup for my most important files, but I still lost the last 3 months of data and a lot of "not important" files I had.

Tomorrow I'll try to connect the disk to another PC and see what happens, maybe I still can recover something.

Just wanted you to be aware that you should (MUST?) back up your important files ASAP. I can't guarantee your problem is the same I had, but at least the symptoms are the same...

Good luck, please keep us posted.

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since your first two "worries" are ...
by Edward ODaniel / March 12, 2008 8:50 AM PDT
A) malicious antipiracy code hidden in a downloadable program such as Veoh

B) antipiracy virus


One must suspect that your music was not legally yours and CNET policies prohibit anyone from assisting with piracy or any of its consequences.

Yes Sherlock that is right.
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LOCKED...
by John.Wilkinson / March 12, 2008 9:00 AM PDT

Sorry, but your references to "antipiracy code" and "antipiracy virus" imply that the content you have lost was, at least in part, pirated. Thus, while there is a clear-cut explanation for why that happened to you, this discussion can go no further. If you believe this lock was in error feel free to submit an offensive post alert with your reasoning.

John

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