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General discussion

Help

Aug 25, 2007 1:31PM PDT

I recently had to have the hard drive on my HP Pavillion 1340n 2005 windows media edition desktop replaced and now it won't accept my recovery disks. I purchased original recovery disks from HP and those won't work either. I found out that my hard drive needs to be "tattooed" in order for my computer to accept them (I get the following message "The recovery disks do not support this pc model). I have also tried installing a full version of windows XP professional thinking I could bypass the original configuration but get a different error message about inserting "the boot disk". Does anyone know how I can get my recovery disks to work. The new disk drive is a Seagate and it is identical in rpms, etc as the one that was removed. I am so frustrated right now with HP and my warranty company that I am ready to toss out the computer!

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No tatoo - no work. . .
Aug 25, 2007 9:45PM PDT
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Thank you
Aug 25, 2007 10:09PM PDT

Thank you for the reply, I will try that. Hopefully that will work.

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Quite welcome, and. . .
Aug 25, 2007 11:44PM PDT
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Just a note.
Aug 25, 2007 10:08PM PDT