Question

HELP - 20+4 pin connection problem

Hi all,

First time poster as until now I have been pretty competent on fault finding and research to rectify problems, but this one has me stumped.

I have recently upgraded my Thermaltake 400w PSU to a Thermaltake 600w W0355 PSU. I have noticed that on the 20+4 pin connector that the white wire (-5v connector?) is absent from the new PSU. Pin 18? I have read that this is not a necessary connnector, however, without it I cannot power up my system. The previous 400w PSU had this wire/pin.

I have an ASUS Striker Extreme MOBO. All the ancillary indicator lights come on when connected (USB, Fans etc) but the power button is non-responsive and the power switch lights on the MOBO do not illuminate.

If anyone can provide assistance it would be greatly appreciated.

Cheers,

RA

Discussion is locked
Follow
Reply to: HELP - 20+4 pin connection problem
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: HELP - 20+4 pin connection problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
My count says...

pin 20 is the -5v, pins 17, 18, and 19 are common. that's why missing 18, you are still ok.

- Collapse -
Answer
turn in for warranty

It should be there.

CNET Forums