My hp computer imtel 7 crashed when i told it to check for windows 10 updates or installed them it is now stuck on the desktop screen you can move the mouse but cannot click on anything it does not shut down when i held the power button i cannot restart it or turn it off because everything in the desktops browers is not working i was wondering what i should do should i ket the computer die off and then see if it some hiw turns on or off the problem is that i cant see if the laptop is charging when it is completely shutdown what do i do how can i fix this problem?

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