Phones forum

General discussion

Helio/Virgin Moblie Problems

by ggiamboi / September 6, 2008 2:30 AM PDT

I have a Helio Ocean and it is the worst phone I have ever had. It has had to be replaced twice within 2 months. Each time I have been without a phone for about two weeks. And this time I will have to drive over an hour to pick up my new phone. I complained to Helio and they said they are doing everything they can and it is my fault I am not home during working hours. Meanwhile, they did not offer me a credit for the down time. I had to demand it and no one will pay me for the hours I spent on the phone trying to resolve these problems or traveling to pick up and drop off my phone.

I will never even think about renewing with them (now Virgin Mobile) again.

Discussion is locked
You are posting a reply to: Helio/Virgin Moblie Problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Helio/Virgin Moblie Problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

REVIEW

Meet the drop-resistant Moto Z2 Force

The Moto Z2 Force is really thin, with a fast processor and great battery life. It can survive drops without shattering.