Good day!

Try this step

-Using the Windows troubleshooting tool, Go to Start screen, type troubleshooting to open the Search and then select Troubleshooting from the search results.

-Under Hardware and Sound, click Troubleshoot audio playback.

-The Playing Audio window opens. Click Next.

-A new window opens. Select the device you would like to troubleshoot. Then click Next and follow the on-screen instructions.

-If a recommended action displays, select Apply this fix or Skip this step to continue to search for other problems.


If doesn't work, check this
http://support.hp.com/ph-en/document/c04474731#AbT3

Hope this will help your concern.