Computer Help forum

Question

Headset sudenly stop and lag

by GBill77 / April 17, 2018 11:02 AM PDT

Hi all !
Im having a very weird problem with my pc.Sometimes my usb headset suddenly can stop producing sound.Also when this happened while playing games then freeze-lag started.
What may be the problem?

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Clarification Request
Given this could be anything.
by R. Proffitt Forum moderator / April 17, 2018 12:18 PM PDT

On any PC did you try other USB ports? On desktops you avoid the front ports.

If you use any driver updater, I see this happen. I don't advise use of such. Only use the drivers from your PC maker.

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Headset sudenly stop and lag
by GBill77 / April 18, 2018 1:46 AM PDT

I've used my headset only on my PC and I've tried to change usb port but the problem happened again.I only use headset's driver.Is anything else that can help me?
Someone told me that i may need a Ac to usb .... what is that?

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Re: headset's driver
by Kees_B Forum moderator / April 18, 2018 2:43 AM PDT

Please tell more:
- what headset, what driver exactly
- what OS
- about the 'freeze-lag'

If you use the standard 3.5" audio out to a headphone or speaker set (in stead of this headset), does that stop also, when the freeze-lag starts?

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Headset problem
by GBill77 / April 18, 2018 8:12 AM PDT
In reply to: Re: headset's driver

Its Razer Electra V2 Usb and using razer synapse 2.0 and Razer Surround Pro.
I got Windows 7 Ultimate
When headset will stop producing sound I had to disable and enable it again.Some of these times that sound stopped I realized that screen was freezing for 1 sec every few seconds while i was in-game.
I used to have a speaker set which did not have that problem.
Also my previous headset was with 3.5mm jack and everything was working fine.

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