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General discussion

headphones problem in windows 7

by karelyn02 Feb 21, 2011 6:46PM PST

OS is windows 7 ultimate 32-bit
i am using high definition audio device from Microsoft
speaker, mic and headphones are working
front panel and back is also working

my speaker and the mic from this headset is working, but when i tried to use the headphones and the mic together, the headset is not listed or detected in the playback devices! i cant set my headphones to default because it is not displayed,and when i tried to unplug my speaker,still it doesnt recognize that i have my headphones plugged.

i tried install my sound device(VIA HD audio device ) my speakers and headset are working at the same time but my mic is not recognized, but when i uninstalled it, i got my first problem regarding the sound devices

but when i installed Realtek, same result with the first one that Microsoft is my audio device.. thank u!

Discussion is locked

6 Posts
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Sounds like a warranty issue.
by r. proffitt Forum moderator Feb 22, 2011 1:19AM PST

But your post contains an interesting idea. Only recently and on some very new machines did the circuitry and software arrive to detect when the headphone is plugged in. I'm left to guess you are new to PCs and didn't know that this detection is not standard.

That is, this old PC design is very simple. You have some audio output or card and you wire it to a few places that you can plug in speakers or a headphone. Just recently in some machines the new circuits and software do more.

What I see happening is that some user will use the new machines and then go to another machine and expect such detection when it's not a feature in that machine.
Bob

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so what do you think will be the best solution to my prblem?
by karelyn02 Feb 22, 2011 4:27PM PST

I used windows xp and my peripherals are working, but 3 days ago i installed windows 7, my friend told me that i cant have my speaker and headphones working at the same time unless i'll try to switch from headphones to speaker and vice versa. But i cant switch to my headphones, when i unplug my speaker, my pc didnt detect my headphones! im desperate at the moment! Sad i really need your help

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Look at the maker's web site?
by r. proffitt Forum moderator Feb 23, 2011 1:49AM PST

I can't find the make, model of the machine under discussion so this makes it hard to see if there are drivers available. But you can ask the maker or check their web site and see.
Bob

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ok
by karelyn02 Feb 24, 2011 7:48PM PST

okay thanks...

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(NT) Front Back Audio
by netsiu Feb 25, 2011 1:42PM PST
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Front Back Audio
by netsiu Feb 25, 2011 1:55PM PST

It would help to know the Make of computer or Motherboard.
I have Windows 7 Standard Pro 32bit and MSI790gx motherboard with Realtek 97 sound. The Motherboard has rear outlets for speakers and headphone and plugin location for front headphone or stereo speakers.
Realtek 97 allows front and rear to operate at the same time but not the same stream. Or it will mute the rear speakers when headphone pluged into front.
You might check to see if front connections are pluged into MB. Check Realtek configuration.

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