and sue their a$$e$ off
Last week installed new Panasonic HDTV Model TC-32LX600 with older Comcast setup box. All equipment was working fine, until Comcast installed new Motorola HDTV cable box. Using the Comcast remote the HDTV and cable box powered on, but when turning TV off using the remote's ''ALL ON'' red button the TV got damaged. Cannot receive picture or use any TV functions. Cannot turn ''power off'' on the TV remote using the Panasonic or Comcast remotes, or using the power button on the TV. However, can turn TV ''power on'' and also power up the cable box.
TV had to be taken to repair shop for further inspection. Appears that an electrical surge damaged the TV. Comcast returned to house and discovered their coax cable was not grounded in our basement, which most likely caused the problem. Ungrounded coax TV cable is illegal and a safety hazard. Not sure if Comacst or Panasonoic will replace the TV. I for sure don't want a re-conditioned unit.
Comcast should be liable since they provided an ungrounded cable line not IAW the National Electric Code. Any suggestions or technical input would be helpful.