TVs & Home Theaters forum

General discussion

HDTV Cable Ground Problem

by Steve1249 / August 4, 2006 5:59 AM PDT

Last week installed new Panasonic HDTV Model TC-32LX600 with older Comcast setup box. All equipment was working fine, until Comcast installed new Motorola HDTV cable box. Using the Comcast remote the HDTV and cable box powered on, but when turning TV off using the remote's ''ALL ON'' red button the TV got damaged. Cannot receive picture or use any TV functions. Cannot turn ''power off'' on the TV remote using the Panasonic or Comcast remotes, or using the power button on the TV. However, can turn TV ''power on'' and also power up the cable box.
TV had to be taken to repair shop for further inspection. Appears that an electrical surge damaged the TV. Comcast returned to house and discovered their coax cable was not grounded in our basement, which most likely caused the problem. Ungrounded coax TV cable is illegal and a safety hazard. Not sure if Comacst or Panasonoic will replace the TV. I for sure don't want a re-conditioned unit.
Comcast should be liable since they provided an ungrounded cable line not IAW the National Electric Code. Any suggestions or technical input would be helpful.

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Get an attorney.........
by kena10 / August 18, 2006 11:43 PM PDT

and sue their a$$e$ off

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first find a way..
by masterying01 / August 19, 2006 1:44 AM PDT

to prove that comcast is the ones that didnt ground the problem. if you sue them...and if comcast doesnt agree to settle it out of court....then they can say to the judge "u messed around with it after we left". u need to somehow prove to the court that comcast didnt ground it originally inorder to win your case in court.

either comcast will try to settle it outside of court (which they will most likely do) or they will hire a good lawyer to defend themselves after you get your attorney.

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Any update on the Panasonic TV issue and Comcats?
by srd03 / August 31, 2006 7:39 AM PDT

We are having the same problem. Our Panasonic TV had a spark once we connected to Comcast box and ever since has not worked properly. Just wondering if we can learn from any feedback that has been resolved in this case. Thanks!

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