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Question

HDMI To TV, no audio

Apr 11, 2018 10:08PM PDT

I connected my laptop, Dell Inspiron, Windows 10, to the tv with an HDMI cable. I get picture but no video. Sound plays on the computer. I tried another Dell Inspiron, Windows 10 laptop, and that one connects properly, with picture and sound on the tv. I don't know where to where to look for the solution.

Discussion is locked

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Answer
Re: HDMI to TV, no audio
Apr 12, 2018 12:24AM PDT

Did you look in the audio settings. It might be necessary to choose HDMI as output, in stead of something like Realtek.

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Can't find the right place...
Apr 12, 2018 10:11AM PDT

Thank you, Kees_B, for your help. I've searched around in the computer for information on what happens when something is connected to the HDMI port, with no luck. The laptop's specs say it has: Audio - Controller - Realtec ALC3234 with waves Maxx Audio. When I bring up that dialog box it doesn't mention anything about the HDMI port. I've searched: Sound, Audio, and HDMI, with no luck. I'm no computer expert, but I can usually search around and eventually find the answer to a problem. So far, this has me stumped. As I previously said, I tried another very similar Dell laptop that connected to the tv properly with the HDMI cable.

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Make Sure The HDMI Device Is Enabled Like This....
Apr 12, 2018 2:30PM PDT

Following Bob's lead here, RIGHT click on the speaker icon in the lower right corner task bar, choose "Output Devices" or "Playback Devices". When you see that window, RIGHT click on the middle of the blank area and place a CHECK mark in the box for 'Show Disabled Devices' and 'Show Disconnected Devices", then select "Apply", then OK. You should now see the HDMI playback device.

Once you see HDMI listed, you can highlight it, check the Properties of the device to make sure the device is enabled, and you can make it default if you'd like.

Hope this helps.

Grif

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Answer
Here's where I select the HMDI audio output.
Apr 12, 2018 10:44AM PDT

I use the little speaker on the task bar, right click on the speaker then select Output devices.

If your machine has the correct drivers and in stock form (no one installed audio splitters, Virtual Machines and such) then the HDMI should be listed there IF the TV is connected and the TV has the PC as it's current input device.

If not which Dell inspiron and is there more to the story like " I installed Windows 10 myself."

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Still no luck.
Apr 12, 2018 9:11PM PDT

Thanks again, everyone, for the good suggestions. This computer just doesn't seem to recognize the tv in the sound department. Our other laptop connects fine, and when connected, if you hover the mouse over the speaker icon in the taskbar, it shows the tv's model number. and when you right-click the icon the sound dialog box lists the tv.
To be specific, this is a Dell Inspiron laptop, model 15-5559. The other computer that does connect is a Dell Inspiron laptop, model 13-7347. They both have the same Dell Audio. They both came with Windows 10.
Now here's the really crazy part. Tonight, after connecting the other laptop and verifying that it indeed worked properly and the tv showed up in the sound dialog box, I disconnected it and then connected the problem computer. I was surprised to find that it now had sound on the tv! I disconnected it, and tried connecting it again, and now it's back to not recognizing the tv for audio. Video is fine. Just for the heck of it, I tried reversing the HDMI cable, end for end. No difference. This is weird. I'm trying to be methodical, but wonder what I'm missing...