Unplug the HDMI cables (just one end will do) and then remove power from all the affected devices. To me that would be the player and the TV. This takes a few minutes for the HDMI "chips" to forget handshakes and such.

Yes, I'm not a fan of the troubles this HDMI HDCP handshake has caused but this simple procedure sometimes works. Worth a try before you call.

Now you've waited 5 minutes, plug in the HDMI and try it on PORT 1 to avoid the BD Anynet port and power up. Good luck.