Samsung forum

General discussion

HDMI Probem 860 Model

by iugradmark / November 3, 2008 5:25 AM PST

I am trying to connect an HDMI cable directly to my 860 from a Direct TV HD DVR model HR21 receiver. On the Direct TV HDR, I have turned off output for signals below 720 resolution. When I connect I get a "Mode Not Supported" error message and no sound or picture.

If I send the signal through my AV Receiver first and use the same cable to connect out of the AV Receiver to the TV, everything works so I know that the cable works. I have read that Samsung has problems handshaking with certain TV boxes and am wondering if there is an update to the firmware or something else that I can do to allow the connection to work.

Thanks,

Mark

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Firmware
by Samsung_HD_Tech Samsung staff / November 3, 2008 11:39 AM PST
In reply to: HDMI Probem 860 Model

Mark,

If you can provide the model number, I will give you a direct link to the site where to download it.

--HDTech

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My Model Number
by iugradmark / November 3, 2008 10:37 PM PST
In reply to: Firmware

I have a Samsung LN46A860. I just want to be sure that the upgrade does address the specific problem I am having with HDMI. Are there release notes for the software describing what the upgrade does?

Thank you for responding,

Mark

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Firmware
by Samsung_HD_Tech Samsung staff / November 4, 2008 3:03 PM PST
In reply to: My Model Number

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