Sorry to hear you're having trouble with your picture.
Unfortunately, it sounds like the board needs to be replaced. The best option if the latest firmware doesn't work is to give our service department a call.
Sorry I couldn't help more.
--HDTech
Since I started using the Verizon HD DVR receiver I have had problems with the HDMI connection dropping out and the screen says - Signal Not recognized. Have upgraded to high quality cable with very little imrovment. I had Verizon send a new receiver and have still had same issue. Verizon says there is an update that Samsung has but I have already updated to latest firmware with no improvement. Is there anything else I can do?

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