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HDMI Display Trouble

by !Bud! / January 1, 2009 11:38 AM PST

HD Tech

We purchased a LN40A650A1F and a BD-P2500XAA for our Christmas, and I'm having one issue that's just kicking my tail. We have Comcast and use a Motorola 6200 STB via Component 1 and the BD via HDMI 1. Prior to the HDTV arriving, I used it on our 1080i projection TV with no problem.

When the BD is connected to the HDMI 1 input, I get a fuzzy/scratchy Samsung picture/signal during startup, and then it blanks out ending with the error code "Mode Not Supported." Connecting the BD to Component 2, the player works awesome. I used the troubleshooting guide to ensure the BD was outputting a signal 480p or above (which it is), but I don't seem to be able to pull in a 1080p signal from the BD through the HDMI 1 through HDMI 4. Now I'm wondering if it's a TV input problem or a BD output problem. I even replaced the less expensive HDMI cable with a gold plated, shielded, 1.3 certified cable only to get the same results.

Any suggestions?


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Still looking for a solution.
by !Bud! / January 2, 2009 2:26 AM PST
In reply to: HDMI Display Trouble

After reviewing many post here, some of the suggested resets on the TV seemed to fix problems or issues others were having. I also upgraded the OS. Neither has resolved the 1080P/HDMI issue here.

Still looking for solutions.


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Service scheduled
by !Bud! / January 2, 2009 3:33 AM PST
In reply to: HDMI Display Trouble

I contacted Samsung via chat and discussed below. They referred me to the 800 number for Level 2 support. The tech listened and set up a service call as he thinks there's a TV issue. I'll post the results of the service call.

I guess I'm a bit ambitious in seeking solutions for my own issues.

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mode not supported
by IHiraldo / January 15, 2009 9:21 PM PST
In reply to: Service scheduled

I have been having the same problem, with the same equipment, using a Monster 800 hdmi cable. Both Samsung and Monster think that it might be that the cable is the problem, so I am going to switch it out and see if that works.

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Found the problem
by !Bud! / January 16, 2009 1:27 PM PST
In reply to: mode not supported

I've concluded the BD player is the problem. Not having another HDMI capable device, it was down to the TV or the BD. Then I looked a bit harder at our cable STB. It's a Motorola 6200 series and has a DVI port. The 650 series Samsung has an HDMI2 port just for DVI input, so I went to Radio Shack and bought a HDMI/DVI cable (another $24). Turns out the HDMI inputs to the TV work just fine from the STB. Switching back to the BD and the problem reappears. Off the the shop it went. Too bad it was a $75 shipping expense (including insurance) to get it there. Looking forward to getting it back soon.


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problem solved
by IHiraldo / January 16, 2009 8:14 PM PST
In reply to: Found the problem

Hi Bud,

Sorry to hear it is the blu ray player itself, I went and got a monster 1000hd cable and it is (fingers crossed) working just fine. Good luck,


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