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Question

HDMI 1 port gets no signal. Other 3 work fine?

by Jul 21, 2015 6:07PM PDT

While the family and I were on vacation there was a lightning storm. My home took a lightning strike. At least I think that's what happened. We came back from vacation and the DirecTV receiver was not working along with the Century link wireless modem. Also the HDMI 1 port on my new Samsung TV not working. DirecTV and Centurylink replaced everything on their end and that's been fine but the HDMI 1 will not work. The other 3 ports are fine but HDMI 1 just will not pick up a signal. I replaced the HDMI cable and most everything else. What should I do?

Discussion is locked

3 Posts
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Answer
Sounds like it needs repairs.
by Forum moderator Jul 22, 2015 7:07AM PDT

The usual for me is to unplug it all, remove power and wait 10 minutes then apply power, then test that one port again. If it's still failing arrange for repair.

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HDMI 1 Not Working
by Kam346 Jul 22, 2015 10:20AM PDT

Thanks for the help. I did exactly what you said a couple times yesterday before I posted. Also did a deep reset on it. Nothing. Your prolly right. I'll have to get it repaired or just buy an HDMI splitter. Thanks again.

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Answer
Re: HDMI
by Samsung staff Jul 23, 2015 3:51PM PDT
Back to Samsung forum

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