Resolved Question

HDD not recognized in Disk Management + Bonus Boot Issues


MSI Z97 1 250Gb Crucial SSD, 2 WD HDD @ 1Tb WD10EZEX and 3Tb WD30EZRZ, GTX 970, I5 4960k, ASUS disk drive

Last night I ran windows update. Today I was unable to boot my computer. It was stuck on the BIOS screen with a loading icon spinning indefinitely. I then did some troubleshooting.

* Unplugged both HDDs from MOBO and computer successfully booted to the desktop. Leaving either one plugged in caused the same boot issue above.
* Tried switching around SATA cables and ports
* Verified boot priority is set to the SSD

Now that my computer can boot properly I sought to reformat, reinstall, troubleshoot the two drives so I can still access my data, however, I am currently unable to access the drives

* Drives do not show up in Device Manager or Disk management after reconnecting them after a successful boot
* Drives do show up in BIOS but need to be unplugged in order to boot.
* Drives were partitioned correctly and setup and in use yesterday
* Selected hidden drives in (View>Hidden drives) diskdrives and verified the latest drivers for the devices were installed.

I'm aware that windows can sometimes have issues with installing parts of windows on other drives causing a boot issue but the usual fix would be to reformat the drives however I can even access them. Can someone help me with this issue? I would also very much like to recover the data on these devices. Let me know if there is any information missing that may help.


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Reply to: HDD not recognized in Disk Management + Bonus Boot Issues
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Best Answer

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Problem is motherboard related
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I agree with the motherboard idea.

That's why I asked my first 2 questions.

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LOL, my post was 1 minute ahead of yours.... I wasn't commenting on yours. Glad we are on the same page though.

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Went to MOBO website and redownloaded SATA AHCI drivers

I have no idea why but it finally worked when I redownloaded SATA AHCI drivers off the MSI website. Bus settings in BIOS were not changed from what they were previously. Booted in UEFI only as well

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I rarely find this to be a format issue.

I usually find Microsoft has installed new motherboard chipset drivers. Try the ones from your PC or motherboard maker. If W10 replaces them on boot, disable Windows Driver Updater (not to be confused with Windows Update and how is on many articles found with google.)

Then I can install the maker's chipset driver and that's that.

Rare but happens. Now if you happened to move the SATA connections around, that can mess it up. The boot drive shall be on the lowest sata port with other rules if you have M.2.

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issue still prevails :(

Installed the MSI chipset with the HDD connected and was unable to restart/boot. thanks for the help however

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Things to try.

1. Can these drives still be accessed in Linux?
2.Can these drives still be accessed if you put them in an enclosure?

If one of the two is yes, you can make a backup copy to drive#3 and drive#4, just in case you don't already have backups. Feels good to have backups, doesn't it?

3. Do drive#3 and drive|#4 show up in Windows? Then keep using them.

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