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Question

HDD is not working

Dec 4, 2014 12:05PM PST

I bought a new Samsung HDD (2TB). Initially, I was able to transfer data to it, but then it just stopped. Now, the drive is RAW. I don't care about the files on it because they're just some videos that I have on my desktop. I just want to get it back to NTSF. How can I do this? Does RAW mean it's permanently damaged?

Discussion is locked

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Clarification Request
All skill levels arrive here.
Dec 4, 2014 12:07PM PST

There are many tools, in many OSes to prepare partitions, wipe drives, format and test. I have yet to find any app to convert from RAW to NTFS. Why not wipe and try again?

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HDD not working
Dec 5, 2014 4:58PM PST

My computer won't even read the drive now. I've tried on both my computers and get the same thing. It asked me if I want to format the disk. I've canceled the process and have also tried to format it but it just freezes the process. Any other suggestions?

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Re: drive
Dec 5, 2014 6:14PM PST

If you can't even format it, I'd return it as defective. You write it was new, so it's a clear warranty issue.

Kees

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Answer
Suggest contacting the MFG to see what they might
Dec 7, 2014 7:08AM PST