Windows Vista forum

General discussion

HD burning with new Vista based HP m7760n

by finley938 / March 27, 2007 12:38 AM PDT

I cannot get the unit to burn a dvd directly as designed. HP says on dialogue that they are working on the problem and will let me know when the issue is resolved...by that time, the warrantee will be up!
Any clues? It will burn if routed through windows 9...go figure! Mike

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Which brand burner?
by mopscare42 / March 27, 2007 8:07 AM PDT

HP uses different brand DVD/CD burners. HP,Lite-on and Toshiba/Samsung just to name a few.
Mine had the Toshiba/Samsung and I had the same problem
that you are having. I went to the Samsung web site for the latest upgrade. Even though it didn't say Vista I downloaded the latest one and low and behold my burner started working.
HP advertises "Vista Ready" and yet they send out computers and peripherals that won't work with Vista?
As for their tech. support, good luck unless you get someone in the USA or Canada and then that is not a guarantee they will get it fixed.

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Vista on HP
by finley938 / March 27, 2007 8:44 AM PDT
In reply to: Which brand burner?

Thanks..you're super for taking the time to answer, and have a successfull one at that!..you have no idea how frustrating this is..yes, of course you do! I'll shoot over to the website and check..awesome! Mike

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