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Question

Having trouble viewing samsung and youtube, just stops

UN40H6350 model. Thanks.

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All Answers

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Answer
Always call these in.

In reply to: Having trouble viewing samsung and youtube, just stops

While Google owns Youtube, any small change by google can break Samsung's system. Unless there are enough reports it's something Samsung may not know to fix.
Bob

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(NT) Thanks for the quick response, what are my options, if any?

In reply to: Always call these in.

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Return?

In reply to: Thanks for the quick response, what are my options, if any?

You could make a case this is a product defect and return it or demand a working fix. For me I find a roku to work better than Samsung's systems. Samsung has had many issues over the years which my thought is their design where it must check in with the Samsung mothership before letting the TV access YouTube, apps and more is an issue they must address.

If Samsung's services are down, so are some million TVs. I can't guess why they think that's OK.
Bob

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