Go into the printer software, find printers in control panel click on icon. There should be an HP printer assistant installed, in the assistant there should be options. You can set it to print black only from there. Generally for printers to function you need to have ALL cartridges installed, running just one cartridge in a two cartridge system confuses everything and you may wind up re installing the software to make it function properly. Good luck.
I have an HP psc 2110 printer that I can only print from if I install both a black and a color cartridge. The problem is, I don't do a lot of printing, mostly only documents and buying and installing a colored cartridge is a waste of money because it ends up drying out in the printer. I recently bought 2 new black cartridges and installed only 1 black cartridge...NO COLORED CARTRIDGE. It worked fine with just the black ink cartridge installed until I turned it off and unplugged it. After I replugged it in it won't print, so I contacted HP for help. Unfortunately, HP was no help, after over an hour of live chatting with them they informed me that I must install a color cartridge along with the black cartridge in oder for the printer to work when using the Vista OS. It appears that their built in software only supports having both cartridges. Also, they are working on an updated fully functional software for this printer that will be released as soon as possible, meanwhile my options are to buy the color cartridge which is too expensive to buy, just to waste or they offered me an upgraded printer for $134.99.
Ok now, my questions are...Since it worked with only a black cartridge installed while using Vista before, shouldn't it work now? Does anyone know of a way to get around buying a new printer or colored ink cartridge? Does the printer just need to see a cartridge in the colored cartridge slot? Will the black cartridge (I already ) work in the colored slot?
Please help if you can, I really can't afford either option provided by Hp, who by the way has lost favor with me and I will never purchase from them again...lkeyes01