Well if you can't take this one back and you are feeling a bit more confident I would recommend making your back up disks and reloading the system. In programs you will find PC HELP AND TOOLS. From there you can (and should) make your OS disks, it takes 3 DVD'S or 2 dual layer DVD'S. You can only do this once and this will give you the operating system disks which will take everything back to the original default state (we hope). Once you have made the disks, assuming you can keep things running long enough to do so, reload the system, starting with disk number one and so on. Frankly, since it is a brand new system and if you have the option I would go for replacement. Best of luck!
Hey there, I have had my dv5t for maybe a week now, after recieving the one before one which I had to return because it came with a horribly scratched screen. This one I thought would be top notch since I went through about 10 hours on the phone explaining simple things to 12 different support reps, who almost drove me insane. Anyways, the first thing that has been going wrong, is that the cd/dvd drive keeps opening by itself, sometimes up to 10 or more times a day. I contacted hp in which they told me to reinstall the driver, I have not done that yet because I am busy with moving, but I will in the coming days. Any thoughts on that part? The second thing just happened earlier today. I went to log on, and a message came up saying that 'my systems resources are too low and to log on to an existing account'' Something along those lines anyways. An existing account? My account already exists! So the first time this happened, the computer would'nt really let me do anything, so I pressed my off button, and restarted it, everything was fine. Later on tonight, It did the same thing...I went to log on, the same message appeared, I went to turn off to restart, and then........nothing. All the quickplay lights were on, no screen, would'nt turn on or off. I finally had to take the battery out, now Im back to a working computer. I have a feeling this one is a lemon. Can anyone help me out? I will go to any resort before talking to hp customer service or technical support again. If anyone needs some specs for the question, I have vista 64, centrino 2 p8600, 3g's, lightscribe supermulti. Any insight would be much appreciated.