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Question

Having GPU driver/Windows 10 issues.

by Jan 10, 2020 8:41PM PST

I've built my first AMD PC since Windows Vista because I've always had issues with AMD and of course; this one is giving me fits. Under Device Manager, the display adapter for my 2070 is showing up with that yellow triangle/exclamation. I've uninstalled the drivers multiple times, reinstalled Windows, even went into the BIOS to see if there was something I needed to change. I couldn't find anything. I read online that some GPUs have dual BIOS switches on them, but I can't find anymore information on mine in regards to if it has that. Anybody got any ideas?

PC: Ryzen 5 3600X

MOBO: ROG Strix x570-F

Ram: Corsair Vengeance 16GB @ 3000 (I think)

GPU: MSI GTX 2070 Armor OC edition

Windows 10 Pro 64-bit, 1TB Crucial SSD, EVGA 650W Gold PSU.


Update 1: I'm still where I started. I've installed DDU, booted into safe mode and removed the drivers, allowed Windows to find the GPU through Dev Manager. First it gives me an error 28, then it installs the "driver" and gives me an error 43 until it finally decides to install my driver. Once there under display adapter is my 2070 with the same triangle/exclamation and tells me the best driver is already installed... What now?

Discussion is locked

4 Posts
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Answer
Microsoft.
by Forum moderator Jan 10, 2020 10:06PM PST

Does not get drivers for us. (still)

I find the best route is a current BIOS then BIOS defaults then the light tweaks there and on to the drivers from the motherboard maker and then what the GPU maker suggests.

You method only proves again Microsoft is not in the game.

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So what's my next step?
by A_Beatles_Fan Jan 11, 2020 5:57AM PST

That doesn't make sense to me. Are you saying update everything else? I've already installed all the other drivers and flashed the BIOS. What are you referring to in regards to what the GPU manufacture (in this case, MSI) suggests? Both on their website and in the actual manual for the GPU it says to go to NVIDIA's website and download the driver through them.

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Sorry no.
by r. proffitt Forum moderator Jan 11, 2020 9:31AM PST

One of the areas I can't do for everyone is write a step by step since I don't have machines like yours. But I can offer some guidance as I worked far too many PCs over the years and even today. Ready?

You have the BIOS all straight so next is.
Motherboard driver package. This would be from the motherboard maker most of the time and some want to know why this is needed when it's only the GPU that is giving them trouble. WELL, for the GPU to be recognized and functional the chipset (motherboard) driver provides support for CPU to chipset and then onto the GPU so all can talk and be identified, etc.

That's a lot to expect of folk new to this area.

Finally we can go get GeForce Experience and let it update the GPU drivers. This one is still imperfect as I've seen it on new installs take a few reboots and checking GeForce Experience to see it complete.

ALL THIS is usually done by techs that shield most of us from how "not smooth" setting a new PC can be.

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I understand all that, still unsure as to my next step.
by A_Beatles_Fan Jan 11, 2020 11:01AM PST

Like I said, all drivers have been installed and the BIOS flashed. I did that before I did the GPU because that's what I was taught. Start with the BIOS, then the MOBO (including the intergrated graphics driver if available), then the GPU/audio drivers. Can you give me an next step or a way to diagnose the problem? I'm thinking registry may be the key, but I don't know much aside from watching "how to" videos on YouTube.

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