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Have to send email twice in Outlook Express!

by roopie / December 9, 2004 10:02 AM PST

Whenever I send an email in Outlook Express I get an error message saying that it did not send and that I need to send the message again. I have to send all of my emails twice to get them to go. Does anyone know how to fix this or why it happens? Thanks for any and all advice!

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(NT) (NT) Can you give the exact and full error message?
by Kees Bakker / December 9, 2004 6:08 PM PST
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by roopie / December 13, 2004 10:56 AM PST

...the message states: "Your mail was unable to be sent because your connection was unexpectedly disconnected. Please go into your Send box and resend it from there."

I go into the Send box as directed and the email will go from there.

Any ideas on how to fix?


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by Kees Bakker / December 13, 2004 5:11 PM PST
In reply to: Yes...

Assuming you're on dial-up is your connection disconnected when this message appears? Easy to check in the connection properties in the task bar. And it was connected before? Then the question becomes: when does it disconnect. Investigate and tell more.


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It's a DSL Connection...
by roopie / December 15, 2004 10:35 PM PST
In reply to: Continued.

...and all the lights are on on the DSL modem. I have asked ppl whom I have sent emails to if they are receiving one or two emails, and they tell me that they are receiving two. So even though I am getting the error message that the email is not being sent, apparently it is being sent the first time. So now the question is, why am I receiving this error message if the mail is in fact being sent?

Thanks again for your help!

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No MS Office.
by Kees Bakker / December 15, 2004 10:43 PM PST

Outlook Express isn't part of MS Office. It's far better if you pose your question as has developed in the Computer Help forum. Much more people there than here, so much more help. It might be some setting, but it's strange.

Experiment: try to send with a bcc to yourself. It might be intercepted by your ISP (no need to send to the sender), but just as well it might arrive. Using an alias or another email-address (make one at hotmail or yahoo if you only have one) will surely work. Then you can check for yourself that it really arrives the first time. Just to be sure.


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