Computer Help forum

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Have to reboot to print

by Georgia in MS / June 4, 2006 10:38 PM PDT

I use XP Pro 2 on a Gateway 700 and have an HP OfficeJet G85 (probably six years old). Off and on for the last few months, if I want to print something, it may or may not print right then. If it does not print then, I can reboot and it will print. Anybody have a clue why these two are not wanting to get along?

Thanks, Georgia

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Yes I have current driver
by Georgia in MS / June 5, 2006 1:02 AM PDT
In reply to: Reboot to print

Thanks for the info. I double checked and I do have the current driver. Last driver update was in 2003!

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Before you start to print next time
by retired / June 5, 2006 2:49 AM PDT

press ctrl/alt/del and choose the applications tab. if anything is running end task it to see if you can print without restarting.

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Georgia, Some Thoughts..
by Grif Thomas Forum moderator / June 5, 2006 7:55 AM PDT

First, if the computer is using a parallel printer cable, try replacing it.

Second, I've had a number of HP printers that require the printer to be started BEFORE starting the computer.. The computer seems to recognize the printer correctly/better when the printer has already been started.. In those situations, I chose to always start the printer FIRST if I felt there was going to be a need to print.

In addition, if your problem seems to occur after the computer has been on standby or hibernate, there are quite a few computers that don't seem to recognize USB connections after being put to sleep.

Hope this helps.


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