Auto Repair - Roadshow forum

Resolved Question

Have I been ripped off at the garage?

I recently bought my first car. It's a 2002 Renault Megane, 1.6. It needed an MOT so I found a garage which looked reputable online by all its reviews. I initially just wanted an MOT and they called me and said they would need to replace the two back tyres which I was expecting; and the two rear wheel bushings. In total it would be £325. The head mechanic then advised me on getting a full service. I looked in to it and thought it was a good idea. He came back and said the fan belt needed replacing and charged and extra £290 on top. So I've paid £615 for all of the above. Does that sound reasonable or is that far too much? Many thanks in advance for all advice.

NoWahm20 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by NoWahm20

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To me the fan belt sounds over the top.

In reply to: Have I been ripped off at the garage?

The rest seems like the usual. However I rarely get out for less than 500USD when I need major work done so maybe all in all, just OK for the total work done. It is a 15 year old car so at some point instead of making car payments you make payments in repairs.

This is a rough area for some to understand but here I saved a lot of money fixing the car over buying another used or new one.

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Expected price

In reply to: To me the fan belt sounds over the top.

Yea I hope it keeps the car in good condition for a while so I don't have to buy another one! Thanks.

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Answer
belt

In reply to: Have I been ripped off at the garage?

Agree, 290 sounds like way too much. Are you sure it was a fan belt or a timing belt? I can see a timing belt being that expensive.
Loren

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Clarification on £290

In reply to: belt

Thanks for the response. £290 was supposed to be for the full service on top of the basic MOT and a fan belt and labour which was identified as a result of the service.

It was a fan belt rather than a timing belt.

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Clarification on £290

In reply to: belt

So initially:

Basic MOT, tyres and wheel bushings = £325

and then I asked for a full service on top of the MOT. They replaced the fan belt as part of that and it was an additional £290.

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290

In reply to: Clarification on £290

Not really sure what a MOT service is, assume it's a safety inspection that is required? After the explanation, the pricing seems fairly normal. Have a great weekend.
Loren

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Ahh.

In reply to: Clarification on £290

As part of that... Fan belt alone would be high at 290, but a full service here includes many other things.

It's not as far out of line as it seems.

To avoid this surprise again, just ask for estimates upfront. I've also given the service folk that I use some leeway when a repair is say under 100, don't call me. But I have very good service folk I deal with so I'm a repeat customer and they are in it for the long haul.

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