Auto Repair forum

Resolved Question

Have I been ripped off at the garage?

by NoWahm20 / November 10, 2017 6:16 AM PST

I recently bought my first car. It's a 2002 Renault Megane, 1.6. It needed an MOT so I found a garage which looked reputable online by all its reviews. I initially just wanted an MOT and they called me and said they would need to replace the two back tyres which I was expecting; and the two rear wheel bushings. In total it would be £325. The head mechanic then advised me on getting a full service. I looked in to it and thought it was a good idea. He came back and said the fan belt needed replacing and charged and extra £290 on top. So I've paid £615 for all of the above. Does that sound reasonable or is that far too much? Many thanks in advance for all advice.

NoWahm20 has chosen the best answer to their question. View answer
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Have I been ripped off at the garage?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Have I been ripped off at the garage?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by NoWahm20

Collapse -
To me the fan belt sounds over the top.
by R. Proffitt Forum moderator / November 10, 2017 6:36 AM PST

The rest seems like the usual. However I rarely get out for less than 500USD when I need major work done so maybe all in all, just OK for the total work done. It is a 15 year old car so at some point instead of making car payments you make payments in repairs.

This is a rough area for some to understand but here I saved a lot of money fixing the car over buying another used or new one.

Collapse -
Expected price
by NoWahm20 / November 10, 2017 8:45 AM PST

Yea I hope it keeps the car in good condition for a while so I don't have to buy another one! Thanks.

Collapse -
by landdchamp Forum moderator / November 10, 2017 8:24 AM PST

Agree, 290 sounds like way too much. Are you sure it was a fan belt or a timing belt? I can see a timing belt being that expensive.

Collapse -
Clarification on £290
by NoWahm20 / November 10, 2017 8:43 AM PST
In reply to: belt

Thanks for the response. £290 was supposed to be for the full service on top of the basic MOT and a fan belt and labour which was identified as a result of the service.

It was a fan belt rather than a timing belt.

Collapse -
Clarification on £290
by NoWahm20 / November 10, 2017 8:47 AM PST
In reply to: belt

So initially:

Basic MOT, tyres and wheel bushings = £325

and then I asked for a full service on top of the MOT. They replaced the fan belt as part of that and it was an additional £290.

Collapse -
by landdchamp Forum moderator / November 10, 2017 8:53 AM PST
In reply to: Clarification on £290

Not really sure what a MOT service is, assume it's a safety inspection that is required? After the explanation, the pricing seems fairly normal. Have a great weekend.

Collapse -
by R. Proffitt Forum moderator / November 10, 2017 8:59 AM PST
In reply to: Clarification on £290

As part of that... Fan belt alone would be high at 290, but a full service here includes many other things.

It's not as far out of line as it seems.

To avoid this surprise again, just ask for estimates upfront. I've also given the service folk that I use some leeway when a repair is say under 100, don't call me. But I have very good service folk I deal with so I'm a repeat customer and they are in it for the long haul.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Turn up the volume with our Apple Byte sweeps!

Two lucky winners will take home the coveted smart speaker that lets Siri help you around your connected house. This sweepstake ends Feb. 25, 2018.