Office & Productivity Software forum

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Has there been a fix developed for Outlook 'Not terminating'

by tcantrelln / June 14, 2007 8:22 PM PDT

Started noticing this a week or so ago, first one machine, then another, and now two more- close Outlook 2003 by the 'X'in the u/r corner and it stays resident in task manager, as many times as the user opens and closes Outlook. Terminate by 'File>Exit' and it truly stops and goes away. Did some searching and found lots of others with same bug. Clean systems, behind good firewall (Hardware), A/V scanned daily, spyware clean, etc. One of them only ever gets connected to internet a couple of times a week. Considering a Nuke and reload on one of them not heavily utilized. Any more clues? I tried reloading Office after a full remove and reboot. No change. TIA

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Do you have ActiveSync or any PDA software installed?
by R. Proffitt Forum moderator / June 14, 2007 9:40 PM PDT

As to a solid fix, I never found it. Worth a call to Microsoft but if you have PDAs the issue seems to happen more often.


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No active sync
by tcantrelln / June 15, 2007 4:49 AM PDT

or pda's or blackberry / ipod like stuff- it seems if Microsoft had a fix, there would be a ton of posts all over the help sites, because there are sure a lot of people having this rodent. (It is fun to speed up a users computer when they complain about slow and freezing-make them look the other way and close the ten or so 'Outlooks'-pow, all better and didn't even reboot.)

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McAfee was implicated too.
by R. Proffitt Forum moderator / June 15, 2007 6:48 AM PDT
In reply to: No active sync

The list is the usuals from the PST backup program, McAfee (others too!), Winfax, etc.

Think over ANY item that interacts with OL.


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No Mcafee
by tcantrelln / June 15, 2007 7:56 AM PDT

-One box has Computer Assoc AV (only AV none of the rest of the security suite) another has AVG, and another had Symantec Corp. 10.xx.
I'm going to nuke and repave the AVG one tomorrow and reinstall Office, see if it does it after install, or after MS updates..

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Saturday project
by tcantrelln / June 16, 2007 10:18 PM PDT
In reply to: No Mcafee

Nuke and reload, full-clean XP Pro from the original CD, install Symantec corp, all MS patches, save a ghost on second partition of what you might call "Day One" no wierdness, then installed office, set up my account, checked mail sveral times, Outlook always fully closes- ran MS Office updater from MS update as opposed to Windows update- somewhere after MS Office SP2 the behavior returned, sooo- I'm next going to go back and try updating piece by piece without using the SP's maybe indentify the exact patch. At one time during this I wondered if some of the 'Dot Net' fluff was contributory, but I avoided that stuff during this 'Gathering of clues' Any predictions on patch that might be the problem?

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