I just purchased 2 980 dell desktops. When i received the PCs they did not have but 2GB memory. I had requested 4GB. I contacted Dell and through a very lengthy process they shipped me refurbished memory. I have refused the refurbished memory as my computers are brand new! This sounds similar to the above post. What's up with Dell using refurbished parts on new PCs. Is there not a code of ethics concerning using used parts when selling new computers?

Thanks,
GM