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General discussion

HARMAN KARDON HDMI COPY PROTECTION MESSAGE

by ACCJ Aug 27, 2008 6:52AM PDT

HI

I HAVE A HK RECEIVER. WHEN PLUGGING A PS3 CONSOLE IN THE RECEIVER USING HDMI (IN) AND HDMI CABLE (OUT) TO MY PHILIPS TV I MUST REDUCE THE DEFINITION VIDEO FROM 720p TO 480p.

IF I DO NOT DO THAT, THERE IS NO IMAGE ON TV, AND I RECEIVE THE " DIGITAL CONTENT COPY PROTECTION" MESSAGE FROM THE RECEIVER.

I DO NOT UNDERSTAND WY I HAVE AN HDMI CAPABLE RECEIVER IF I CAN'T USE IT WITH HDMI DEVICES LIKE PS3. THE SAME HAPPENS WITH APPLE TV.
ANY COMMENTS OR TIPS?

THANKS.

Discussion is locked

7 Posts
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....
by givemeaname Aug 27, 2008 7:07AM PDT

is the receivers HDMI HDCP compliant???

for now just run the HDMI from the PS3 to the TV & a toslink to the receiver for audio. Email or call HK about the reciever HDMI port.


a model # of the reciever would help us too.

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harman kardon hdmi
by ACCJ Aug 27, 2008 7:39AM PDT

The model is a HK 347 and, per HK web page and documentation, is full compatible with HDMI standard.
Even using a HDMI in connecting the PS3 or AppleTV and a video component out to the TV I have the same message for copy protection. Changing the definition from 720 for 480 the image comes, but with less quality, of course.

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HK AVRs...
by bevillan Aug 27, 2008 7:32AM PDT

I've heard of problems with Harmon Kardon AVRs and HDMI with HDCP sources (like the PS3). I think the problem is limited to just a couple of their AVR models, but it certainly does suck.

HK might have a firmware update for you to make your AVR HDCP compliant though.

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copy protection
by ACCJ Aug 27, 2008 7:49AM PDT

I'm afraid is not a firmware problem but a piracy protection. This is crazy because what kind of device I could connect by HDMI in if the receiver thinks I will copy the content?

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They already told you what you need to know.
by jostenmeat Aug 27, 2008 7:57AM PDT

They should be able to fix this. If not, that's BS. However, they might have you send it in. Or they might even charge you. Different companies work in different ways. They shouldnt charge for the service in this case.

Its obviously HDCP issues. And its obviously the receiver's fault.

To repeat what others have already said, contact HK.

Curiously, how long have you had it, was it new, where did you get it?

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harman kardon hdmi problems
by ACCJ Aug 27, 2008 8:24AM PDT

Is brand new. I bought in one Best Buy, 6 months ago.

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take it out, and bring it BB
by jostenmeat Aug 27, 2008 11:17AM PDT

have them swap it out for a new one. Maybe they'll agree, maybe they won't. You'll have the receiver to show them. Who knows.

If not, well, you better contact HK. Actually I would contact them first. After all, BB is prolly going to tell you to do the same.

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