Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Hardware Update Wizard?

May 30, 2005 4:43AM PDT

Win XP has a Hardware Update Wizard which can connect to Windows Update, and search for updated drivers. I have used the Wizard several times to try to update a printer driver, but it always said "the wizard could not find a better match". Problem is - there WAS a better match, and when I downloaded (from the manufacturer) and installed the updated driver, it cured a long-term glitch in my system. Is this Hardware Update Wizard a complete joke that everyone should avoid? With my recent experience, I certainly won't trust it to inform me as to whether or not there is a better device driver available.

Discussion is locked

- Collapse -
A demo.
May 30, 2005 4:53AM PDT

I consider this button to be not much more than a demo since it fails most of the time, then in some cases installs a failing driver.

I strongly suggest ignoring this button.

It's not a joke button, but Microsoft can't get all the hardware makers onboard.

Bob

- Collapse -
Is Hardware Wizard a joke?
May 30, 2005 5:10AM PDT

Let?s see:

(1) ?it fails most of the time??
(2) ? in some cases installs a failing driver.?
(3) ?Microsoft can't get all the hardware makers onboard?

I?d call that a big yes! Thanks Bob.