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Question

Hardware Malfunction Issue

by Oct 29, 2011 1:04AM PDT

Every once in a while I will be working happily away or playing on my home PC and the computer will just stop and a blue screen with this message appears:

Hardware Malfunction
Call your Hardware Vendor for Support
NMI: Parity Check / Memory Parity Error
***The System Has Halted***

I have a Dell XPS 710 gaming system bought in 2008........I have no idea why this happens. I just hard reboot it when it happens and it goes away for a couple weeks....then comes back for no particular reason. HELP!!

Discussion is locked

5 Posts
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Answer
Blue Screen
by Oct 29, 2011 1:29AM PDT

Please post the actual error code shown on the blue screen.

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Blue screen
by cwboy1963 Oct 29, 2011 5:00AM PDT

I will when it happens again......but I cant copy it as the whole system just dies and I cant do anything until I hard reboot by holding the start button in and shutting it down

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Answer
Is it time?
by Forum moderator Oct 29, 2011 2:24AM PDT
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Yes I do
by cwboy1963 Oct 29, 2011 5:01AM PDT

I clean it constantly by blowing and wiping down to keep the dust at a minimum...even inside once every three months

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While I usually don't do this until 5 years, it may be time.
by r. proffitt Forum moderator Oct 29, 2011 6:15AM PDT

To replace the heat sink compound. While I'm in there I check the heat sinks are on proper and the fans are working.
Bob

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