When someone had installed the drive on the wrong channel. Have your technician recheck their work.
Unit: Dell Dimension 8100
System: XP Home
When I boot my machine, I get this message, "primary harddrive not found". Once I hit F2, for the setup window and then escape, the Windows XP starts? I contacted Dell and explained the issue and I had another error message about harddrive operating outside the parameters....Dell said my harddrive was going bad and it needed to be replaced. It was a "smart drive" that warned you when it was going bad. I purchased a new harddrive, went through all the loading of XP, but I still have the same "primary harddrive not found". I still can hit F2 then escape and XP boots up.
Any help is greatly appreciated!